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UKVCAS - UK Visa & Citizernship Application Services

Discussion in 'UK Visa and Immigration Help' started by one world, Jul 16, 2019.

  1. one world
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    one world Active Member Trusted Member

  2. one world
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    one world Active Member Trusted Member

    Attached Files:

  3. one world
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    one world Active Member Trusted Member

    UKVCAS FAQs / Guidance

    https://s3.eu-west-2.amazonaws.com/soprasteria-ukvi-prd-ukvcas/FAQ.pdf

    Up loading documents recommendation

    3.2.How should I prepare my documents to self-upload?

    Please upload documents in PDF (preferred), JPG or PNG format.

    The file name should be simple e.g. bank-statement-Apr-2018.pdf.
    Do not upload files with file names containing special characters, #,ë, or bank.statement.apr.2018.pdf.

    Please do not upload any password protected documents as the caseworker will be unable to open them.

    Documents uploaded to the UKVCAS website must have a file size no larger than 6MB.

    To minimise the file size we recommend scanning in black and white or greyscale and not in colour.

    It is also helpful to keep there resolution between 150 dpi (dots per inch) to 300 dpi.

    Attached Files:

    Last edited: Jul 18, 2019
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  4. bigmac
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    bigmac Well-Known Member Trusted Member


    It is also helpful to keep there solution between 150 dpi (dots per inch) to 300 dpi.

    what ?
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  5. Anon04576
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    Anon04576 Well-Known Member

    It should read: to keep the resolution between...
    • Agree Agree x 1
    • Winner Winner x 1
  6. one world
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    one world Active Member Trusted Member

  7. one world
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    one world Active Member Trusted Member

    Since Visa submission date is the date of UKVCAS appointment and an appointment can be booked 28 days in advance, then a VISA renewal submission can be 56 days prior to VISA expiry date IF wishing to have appointment at the earliest of 28 days prior to visa expiry.

    This may be worth considering, as if you wish to book a 'free' appointment at a core UKVCAS centre, it MAY offer best possibility of actually succeeding to book a free slot.

    There have been reports that UKVCAS have been overwhelmed with VISA applications and persons unable to book free slots or indeed book an appointment nearest to them.

    The online gov renewal site has previously posted possible delays of 45 days to get a UKVCAS biometric appointment.
  8. one world
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    one world Active Member Trusted Member

    • Informative Informative x 3
  9. one world
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    one world Active Member Trusted Member

  10. one world
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    one world Active Member Trusted Member


    UKVCAS also advise the following:-

    "Thank you for your enquiry.
    Any enquiries related to the COVID-19 outbreak should be directed to admin.ukvas@soprasteria.com. When leaving an enquiry, please provide your full UAN so your case may be investigated promptly.
    If you have not received a refund, or have only received a partial refund, and are eligible for a full one, please contact admin.ukvas@soprasteria.com for the matter to be investigated.
    For further information on our current response towards the outbreak, please keep a eye on our website (https://ukvcas.co.uk) where up-to-date information is displayed as a red alert at the top of our homepage.


    Yours sincerely

    UKVCAS Customer Services"
  11. PorkAdobo
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    PorkAdobo Active Member

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  12. one world
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    one world Active Member Trusted Member

    At last the money grabbing UKVCAS has succumbed to the Covid-19 government restraints, it shouldn’t have taken this long....

    UKVCAS Covid-19 Service Status message also changed.

    https://www.ukvcas.co.uk/flash-message-detail?flashmessageId=950


    UKVCAS Service Status

    The UKVCAS service is currently suspended
    The worldwide response to COVID-19 continues to affect the UK’s Visa and Immigration Service. As a result, the UK Visa and Citizenship Application Services (UKVCAS), led by Sopra Steria on behalf of UK Visas and Immigration (UKVI), has suspended all services to help protect the health and wellbeing of our customers and staff.

    This will remain under review with UKVI as the situation evolves.

    UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24th January 2020 may access a visa extension until 31st May 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

    Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

    We are committed to offering the very best service to you our customers and will notify you of any changes to government guidance and news regarding the re-opening of our sites via our website.

    How Does this Affect Me?

    Customers with Existing Appointments

    If you already have an existing appointment, you do not have to do anything. UKVCAS will automatically reschedule your appointment. Initially appointments will be rescheduled for 6 weeks ahead of your original appointment. Please monitor your UKVCAS account to find out when your new appointment has been scheduled for.

    Use the following link to log on to your account at any time Log in to UKVCAS account.

    If you can’t make the rescheduled appointment, you can cancel this online and receive a full refund. However, you will not be able to rebook until the online booking system reopens.

    Alternatively, you can wait until the online booking system reopens when you will be able to see all available appointments.

    Please regularly check this website for updates on the service status.

    New Customers
    New customers are being asked to register your account as normal at our website. You will receive a prompt to register, from the ‘Book your Appointment’ link on the UKVI pages of GOV.UK.

    Please regularly check this website for further updates on the service status.

    Impact on Visa Applications
    UKVI has now issued guidance that all foreign nationals whose permission to stay in the UK expired from 24th January 2020 may access a visa extension until 31st May 2020 therefore you will not be disadvantaged in any way due to the COVID-19 crisis.

    Please refer to UKVI’s Immigration Guidance at GOV.UK for more information on applying for this extension.

    Don’t worry if you can’t book an appointment or your appointment has had to be rescheduled. UKVCAS are making the Home Office (UKVI) aware of all affected customers for records to be updated.

    Next Steps
    Please keep checking this website for further updates and monitor your account and registered email.

    Please note we will never contact you to ask for payment details
  13. Coolystme
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    Coolystme Member

  14. oss
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    oss Not Here Staff Member

    Are you not already on the settlement path?

    How long have you been in the UK?
  15. Coolystme
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    Coolystme Member

    I’m due to apply for ILRM next year September, already been here 4 years.
  16. Mattecube
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    Mattecube I have no need Trusted Member

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  17. oss
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    oss Not Here Staff Member

    Mattecube is correct this is not a valid route for you.
  18. Coolystme
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    Coolystme Member


    Ok thanks
  19. Mattecube
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    Mattecube I have no need Trusted Member

    The settled status is for an EU citizen who has settled here ie french or german and to be joined by his wife.
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  20. Coolystme
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    Coolystme Member

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