heres one for you nerds. had my HP photosmart c4580 printer a few years now--worked wirelessly fine with a HP laptop--with cd driver in. now ive got a lenovo ideapad S300--no cd drive---the printer wont connect wirelessly---but works fine with a USB cord. but the scanner doesnt. it shows on the laptop preview window--and does its whirry thing when i press scan---but the laptop wont save it--so i cant find the scans. ive looked online--it seems lots of others have the same prob. ive tried uninstalling--and reinstalling--but that only goes so far--then fails. is it big hammer time ?
i think so--i think its an issue with HP--lots of others on the net report the same thing. too many to trawl through for the right fix
Have you tried third party scanning software such as VueScan. Not recommending it as I have not used it myself, but that is the kind of thing to try if nothing else works.
I have a Canon wireless printer-scanner, and I sometimes get this problem, its a case of the wireless network somehow losing configuration. I'm not sure which version of windows your using, but heres the HP driver download page for your printer: http://support.hp.com/us-en/product...l-in-One-Printer-series/3575173/model/3575174 As John and Mike have said, uninstall existing drivers, then download software from above link. Theres also a HP wireless configuration utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-47372-1 Also this page has more information about USB vs. Wireless printing reconfig: http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help2.html Just out of interest, what software do you use to capture scans? I normally use Irfanview as there are options for configuring wireless scanning.
Extremely frustrating especially given that you are preparing your visa application, I too have a Lenovo laptop but the ideapad Z710 series, I remember messing about for a while getting it to connect to my Lexmark printer when it was new. If I remember rightly the laptop found the drivers and software to connect to the Lexmark printer.
One tip for printers, when you buy a new one always leave the printer to pc cable plugged in (tie it up) because its always a pain to find the cable when you need it. Not a bad idea to keep the installation disc under the printer too, its murder trying to find things like this when you want them. Only the other day I was trying to find the printer cable as we just got high speed internet and I needed to reconnect to the printer to install the new password before it would work wirelessly.
guys--ive cracked it--did as john said--uninstalled and started again--took forever--but it works--wirelessly--prints--scans--yippeeee. it will probably run out of ink now.
bigmac, I used to work for HP, until we split into 2 companies earlier this month. One thing I noticed with these wireless printers is when you restart your wireless router it allocates the printer a new IP Address. The HP Software on the computer wont pick up the new address so thinks its disconnected, if you know how to do it, it is worth assigning the printer a Static IP on the router. Otherwise you end up having to reinstall the printer often and it becomes a pain in the...
thanks for that Mike--sadly i dont even know what an IP address is. i need the services of a nerd school boy to sort it for me.
Have you still got the problem mate? An IP address is a number that uniquely identifies a piece of computer equipment that is connected to a network, think of it as being like your telephone number, simplistically the IP address is your computer's telephone number it lets all the other computers know where to send the data messages when you click on a link in a page or send an email or download a movie.
Every network device has at least one IP address, so the router has one too, indeed it is your router that hands out the numbers to your computer and your phone and other stuff in your home. The router has at least two addresses the public one and the private local network one, so to anyone outside your home all your devices look like they are using the public address as their real address is hidden by the router but in actual fact each internal home network will be dishing out local addresses which can be exactly the same actual numbers as your neighbours internal home IP addresses. All this public private stuff is called NAT (Network address translation) and it does get complex, that's why I used the word 'simplistically' above Whenever you connect to a new different network, a machine on that network will hand you an IP address that will work on that specific network, so if you go to you friends house and they let you connect to their Wifi you will temporarily get an IP address that identifies you on that network.
