Queries regarding visa applications can be made directly with the UK Visa and Immigration Service, from outside the UK By either:- Live Web chat Telephone Online web page e-mail submission https://www.gov.uk/contact-ukvi-outside-uk Below is screen shots of process to make an online e-mail query submission Select Philippines -------------------------------------------------------------------------------------------------------------- Select Email form ------------------------------------------------------------------------------ Enter Philippine National E-mail address ---------------------------------------------------------------------------------------------------------------- Select nature of query --------------------------------------------------------------------------------------------------------------- Then Submit The form can be completed online in UK (just ensure that the Philippine Nationals e-mail address is quoted). Personal experience has found that a response will be received in 2 UK working days.
