Wife got the spouse visa extension today,took 3 weeks,So both happy,for all the replies they helped us a lot so a big thank you from me and my wife,we paided £100 to book appointment in Birmingham office and they did everything for us,we just took all the evidence we needed and they asked for what they needed and uploaded for us,in Birmingham they have 2 booths to take the bio's and have 4 desks with people doing the application for you,there is a security guard on front who asks for the appointment letter and not let you in if not have any proof,they give you a number card from lady in reception and just call your number to do the bio first then tell you which desk to go too and is only 10 minutes walk from train station for Birmingham airport,sorry it's a bit long but just wanted give update at what happens at the Birmingham sopra steria.